Privacy Policy

This Privacy Policy explains how Clean Sweep handles personal data when you use reportkeyball.click, request move-in or move-out cleaning, or communicate with us about a service.

Policy guidance

This summary highlights how to navigate the information provided in this policy.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
User Rights

Your Rights

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or objection to certain processing activities. Where we rely on your consent, you may withdraw it for future processing.

Available rights depend on applicable law and the nature of the request.
Requests

How to Make a Request

To exercise a privacy right, send a clear request using the contact details in this policy and describe the data or activity involved. We may need to confirm your identity and may decline or limit a request where the law allows.

We may ask for information needed to verify identity before acting on a request.
Data Retention

Data Retention

We retain personal data for as long as needed to manage inquiries, prepare quotes, complete cleaning services, maintain business records, and meet legal or tax obligations. When data is no longer required, we delete it or anonymize it where appropriate.

Records are kept only for the period needed for service, accounting, or legal purposes.
Policy Updates

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, data practices, or legal requirements. The revised version will apply from the date it is posted unless a different effective date is stated.

We review this notice when our practices or legal obligations change.
01

Data We Collect

We may collect identification and contact details, property and access information, service preferences, appointment details, payment-related records, communication content, and condition photos submitted for quote review or service planning. We may also collect limited technical data such as device, browser, and usage information when you use the website.

The categories collected depend on the inquiry, booking, and service context.
02

How We Collect Data

We receive data directly from you when you submit an inquiry, request a quote, book a visit, share property details, or communicate with us. We may also obtain information from appointment coordination, payment processing, and website tools that record how the site is used.

Information comes from users, service communications, and basic website interactions.
03

Cookies We Use

We may use session cookies to support site operation, preference cookies to remember basic settings, and analytics cookies to understand general site performance and usage patterns. We do not rely on cookies to collect more information than is needed for these purposes.

Cookie use is limited to operational, preference, and basic analytics functions.
04

Cookie Controls

You can usually block, delete, or restrict cookies through your browser settings. Some site functions may not work properly if cookies are disabled. Where required, we may also present a cookie notice or similar control for certain categories of cookies.

Browser settings and related controls can limit non-essential cookies.
01

How We Use Data

We use personal data to respond to inquiries, review property conditions, prepare custom quotes, confirm appointments and access details, carry out cleaning services, manage completion handover, process payments, maintain records, improve website performance, and meet legal or accounting obligations.

Processing is limited to service delivery and related business administration.
02

Service Providers and Partners

We may share personal data with service providers that support website hosting, communication handling, scheduling, payment processing, record keeping, or related operational tasks. These parties are expected to use the information only for the services they provide to us and to protect it appropriately.

Operational partners receive only the information needed for their role.
03

Legal Disclosures

We may disclose personal data when required to comply with law, lawful requests, court orders, tax obligations, or other legal processes. We may also share information to protect our rights, property, users, or service operations where permitted by law.

Legal disclosures are limited to what is necessary in the circumstances.
Privacy Contact

Contact Information

Privacy email
support@reportkeyball.click
Privacy phone
+57 321 2810473
Mailing address
Calle 12 8 PRQ SOKO BG 4, Pueblo Viejo Cota
Privacy contact